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Data privacy


We (“we”, “us”, “our”) take the protection of the data of users (“users” or “you”) of our website and/or mobile app (the “website” or the “mobile app”) very seriously and are committed to safeguarding the information that users provide to us in connection with the use of our website and/or mobile app (collectively: “digital assets”). Additionally, we are committed to protecting and using your data in accordance with applicable law.

This privacy policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the “services”) when you access the services through your devices.

Please read this privacy policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you have read, fully understand, and disagree with our practices, you must discontinue the use of our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Continued use of the services constitutes your acceptance of this privacy policy and any changes thereto.

In this privacy policy, you will learn about:

How we collect data
What data we collect
Why we collect this data
With whom we share the data
Where the data is stored
How long the data is retained
How we protect the data
How we handle minors
Updates or changes to the privacy policy
What Data Do We Collect?

Category: Always

Below is an overview of the data we may collect:

Non-identifiable and non-identifiable information that you provide during the registration process or that is collected through the use of our services (“non-personal data”). Non-personal data does not allow us to trace who it was collected from. Non-personal data we collect mainly consists of technical and aggregated usage information.

Individually identifiable information, namely information that can identify you or that can be identified with reasonable effort (“personal data”). Personal data we collect through our services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, we treat the combined data as personal data as long as it remains combined.

How Do We Collect Data?

Category: Always

The main methods we use to collect data are as follows:

We collect data during the use of our services. When you visit our digital assets and use services, we may collect, record, and store usage, sessions, and related information.
We collect data that you provide to us directly, for example, when you contact us through a communication channel (e.g., an email with a comment or feedback).
We may collect data from third-party sources as described below.
We collect data that you provide to us if you log in to our services through a third party like Facebook or Google.
Why Do We Collect This Data?

Category: Always

We may use your data for the following purposes:

To provide and operate our services;
To develop, customize, and improve our services;
To respond to your feedback, requests, and inquiries and offer support;
To analyze demand and usage patterns;
For other internal, statistical, and research purposes;
To enhance our data security and fraud prevention capabilities;
To investigate violations and enforce our policies, as well as to comply with applicable law, regulation, or governmental order;
To send you updates, news, promotional materials, and other information related to our services. For promotional emails, you can decide whether you wish to continue receiving them. If not, just click the unsubscribe link in those emails.
With Whom Do We Share This Data?

Category: Always

We may share your data with our service providers to operate our services (e.g., data storage through third-party hosting services, providing technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights to defend ourselves; (iii) to protect our rights, property, or personal safety, and that of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (via merger, acquisition, or purchase of substantially all assets, etc.); (v) to collect, hold, and/or manage your data through authorized third-party providers (e.g., cloud service providers) as appropriate for business purposes; (vi) to work jointly with third-party providers to improve your user experience. To avoid misunderstandings, we clarify that we may transfer or disclose non-personal data at our discretion.

Category: User Has a Blog or Forum

Please note that our services allow for social interactions (e.g., posting content, information, and comments publicly and chatting with other users). We advise that any content or data you provide in these areas can be read, collected, and used by others. We recommend not posting or sharing information that you do not wish to be publicly accessible. If you upload content to our digital assets or otherwise make it available through a service, you do so at your own risk. We cannot control the actions of other users or members of the public with access to your data or content. You acknowledge and agree that copies of your data may remain accessible even after deletion on cached and archived pages or if others have copied or stored your content.

Cookies and Similar Technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“tracking technologies”). These tracking technologies can allow third parties to automatically collect your data to enhance your navigation experience on our digital assets, improve their performance, provide a tailored user experience, and for security and fraud prevention purposes.

To learn more, please read our Cookie Policy.

Category: User Is NOT Connected to an Advertising Service

Without your consent, we will not share your email address or other personal data with advertising companies or advertising networks.

Category: User Is Connected to an Advertising Service, a Campaign Manager, or Facebook Ads

We may provide advertising through our services and digital assets (including websites and applications using our services) that may also be tailored to you, such as ads based on your recent browsing behavior across websites, devices, or browsers.

To deliver these ads, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 local storage and/or other technologies. We may also use third parties, such as network advertisers (i.e., third parties that display ads based on your website visits), to serve targeted ads. Third-party ad network providers, advertisers, sponsors, and/or traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and personalize advertising content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the relevant third party and not this one.

Where Do We Store the Data?

Category: Always

Non-Personal Data

Please note that our companies and our trusted partners and service providers are located worldwide. For the purposes described in this privacy policy, we store and process all non-personal data we collect in various jurisdictions.

Category: User Collects Personal Data

Personal Data

Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as necessary for the proper provision of our services and/or as required by law (as explained below).

How Long Is the Data Retained?

Category: Always

Please note that we retain the collected data for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.

We may correct, supplement, or delete inaccurate or incomplete data at our discretion at any time.

How Do We Protect the Data?

Category: Always

The hosting service for our digital assets provides us with the online platform through which we offer you our services. Your data may be stored through the data storage, databases, and general applications of our hosting provider. It stores your data on secure servers behind a firewall and provides secure HTTPS access to most areas of its services.

Category: User Accepts Payments/eCom

All direct payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data by our store and service providers.

Category: Always

Despite the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of any data you upload, post, or otherwise share with us or others.

Therefore, we encourage you to set strong passwords and avoid providing us or others with sensitive information that you believe could cause significant or lasting harm if disclosed. Since email and instant messaging are not recognized as secure communication forms, we request that you do not share any confidential information through any of these communication channels.

How Do We Handle Minors?
Category: User Does NOT Collect Data from Minors
The services are not intended for users who have not reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services and should not provide us with any information.

We reserve the right to request proof of age at any time to verify that minors are not using our services. If we become aware that a minor is using our services, we may deny access to these users, suspend them, and delete all data stored about them. If you have reason to believe that a minor has provided data to us, please contact us as explained below.

Category: User Collects Data from Minors
Children can use our services. However, if they wish to access certain features, they may need to provide certain information. The collection of some data (including data collected via cookies, web beacons, and other similar technologies) may occur automatically. If we knowingly collect, use, or disclose data collected from a child, we will notify and obtain parental consent in accordance with applicable law. We do not condition a child's participation in an online activity on providing more contact information than is reasonably necessary for participation. We use the data we collect only in connection with the services requested by the child.

We may also use a parent's contact information to communicate about the child's activities in the services. Parents can view the data we have collected from their child, prohibit us from collecting further data from their child, and request that any data we have collected be deleted from our records.

Please contact us to view, update, or delete your child's data. To protect your child, we may ask for proof of your identity. We may deny access to the data if we believe your identity is questionable. Please note that certain data cannot be deleted due to other legal obligations.

Category: Always
We use your personal data only for the purposes stated in the privacy policy and only if we believe that:

the use of your personal data is necessary to fulfill or enter into a contract (e.g., to provide you with the services themselves or customer service or technical support);
the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or
the use of your personal data is necessary to support our legitimate business interests (provided this is done in a way that is proportionate and respects your privacy rights).

As an EU resident, you can:

request confirmation of whether personal data concerning you is being processed or not, and access your stored personal data and certain additional information;
request receipt of the personal data you have provided to us in a structured, commonly used, and machine-readable format;
request correction of your personal data stored by us;
request deletion of your personal data;
object to the processing of your personal data by us;
request restriction of the processing of your personal data, or
lodge a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how it is used, please contact us as indicated below.

In the course of providing the services, we may transfer data across borders to affiliated companies or other third parties from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.

If you are a resident of the EEA, your personal data will only be transferred to locations outside the EEA if we believe there is an adequate or comparable level of protection for personal data. We will take appropriate steps to ensure that we have suitable contractual arrangements with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss, or theft of your personal data is minimized and that these third parties act in accordance with applicable laws at all times.

Rights Under the California Consumer Privacy Act

If you use the services as a California resident, you may be entitled to request access to and deletion of your data under the California Consumer Privacy Act ("CCPA").

To exercise your right to access and delete your data, please see below for how to contact us.

Category: The Website Does Not Sell User Data
We do not sell users' personal data for the purposes and intents of the CCPA.

Category: Websites with a Blog or Forum
Users of the services who are California residents and under 18 years of age may request and obtain removal of their posted content by emailing us at the address listed below in the "Contact" section. These requests must be labeled "California Removal Request." All requests must include a description of the content you want removed and sufficient information to locate the material. We do not accept requests that are not labeled or properly submitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not ensure complete or comprehensive removal of the material. For example, material you posted may be republished or reposted by other users or third parties.

Updates or Changes to the Privacy Policy
We may revise this privacy policy at our sole discretion from time to time; the version posted on the website is always current (see "Effective Date"). We encourage you to review this privacy policy regularly for any changes. If we make material changes, we will post a notice on our website. If you continue to use the services after being notified of changes on our website, this constitutes your acknowledgment and agreement to the changes in the privacy policy and your agreement to be bound by the terms of these changes.

If you have general questions about the services or the data we collect about you and how it is used, please contact us at:

Name: Veronika von Rohrscheidt

Address: Percha 1, 83620 Feldkirchen-Westerham


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